Roles and Responsibilities
End to end Induction Orientation for New joiners & Refresher for existing Associates.
Delivery of class room training base on the TNI & Unit Needs on various soft skills and behavioural training.
Training need identification, organization of internal training Programmes, interface with external agencies & institutes if any.
Research on service standards followed in health care or hospitality industry and implement best practices that would enrich customer journey at NH.
Conduct random audits at units to ensure that learnings are followed by the associates in work area, give feedback to associates at work.
Budget & Training Calendar Preparation, Execution, Documentation etc.
Consolidate monthly training reports and publish the same to the stakeholders at Unit & Corporate office
All engagement planner & Execution.
Contract / Sub Contract - Training & Documentation
Content development for Internal Programmes / Magazines /New Letter / Birthday Mail / Internal Communication / Employee development etc..
Documentation related to NABH / JCI Audits.
Any other responsibility that may be given by the reporting manager & functional lead related to Training, L&D and engagement
PG:MBA/PGDM in HR/Industrial Relations
Narayana Health is headquartered in Bengaluru, India, and operates a network of hospitals across the country, with a particularly strong presence in the southern state of Karnataka and eastern India, as well as an emerging presence in northern, western and central India. Our first facility was established in Bengaluru with approximately 225 operational beds and we have since grown to 21 Hospitals + 1 Cayman Islands and 6 heart centres, 19 primary care facilities across India and an international hospital in the Cayman Islands. The group now features over 5,859 operational beds through a combination of greenfield projects and acquisitions. We believe that the "Narayana Health" brand is strongly associated with our mission to deliver high-quality, affordable healthcare services to the broader population by leveraging our economies of scale, skilled doctors, and an efficient business model.
In aggregate, our centres provide advanced levels of care in over 30 specialties, including Cardiology and Cardiac Surgery, Cancer Care, Neurology and Neurosurgery, Orthopaedics, Nephrology and Urology, and Gastroenterology.